F.A.Qs

 

Our Process

Our Process

How do I place an order with your company?

To place your order, simply follow the link to the order page. Give us your complete contact information and the email address where you can be reached in case of any questions or problems.

How do I upload files needed by the writer?

Once an order is placed, you are to choose one of the most suitable ways to provide writer with additional instructions and materials. You are welcome to take advantage of our interactive features and upload additional files from your personal profile on our website. Some of our clients prefer transferring files in our Live Chat while communicating with one of our operators. You may also send all additional instructions to our email support (at) Prowritings.com with the order number indicated in the topic of the letter.

What if I can’t provide the references needed to write the paper, can you, guys, make the research for me?

We provide our writers with accounts to online libraries and they are able to do the research for you. However, if possible, please do not neglect uploading all the material that might be helpful and properly instruct a writer to make sure that very little time is wasted on research.

How can I monitor the progress of my order?

Your order status is updated on constant basis automatically on your personal profile on the website. There are also various ways to contact our qualified Support team to monitor your order progress. You may also go to Live Chat, call our Support team on our toll free numbers or email with any concern you have. We will gladly assist and update you regarding your order.

How long will it take to write my essay?

We use a honest and realistic approach to deadlines. The delivery time depends on your instructions, the urgency level of your order and the level of writer you choose. Experience tells us that we can write most orders with less than 24 hours. However we suggest that you place your order as soon as possible to give us extra time in case we need to do more research. If we cannot meet your deadline or if it requires extra time we will email you to discuss your order. We will take whatever steps necessary to fill your order on time guaranteed.

How will I get my paper?

Once an order is placed, you will have a possibility to log in to your personal profile on the web site. The completed paper can be downloaded from there. You can also request the paper to be sent directly to your email.

Can you make changes in order requirements before it is done in case my professor changes the instructions?

We are working hard to meet your requirements and expectations. That is why you are allowed to apply amendments to your order free of charge as long as they don’t violate original instructions.

Our Writers

What are the qualifications of your writers?

We employ a large and diverse team of writers, teachers and professors, who undergo a strict selection procedure in order to join our team. Their performance is monitored and evaluated by our Quality Assurance Department to provide you with the best essay writing services. All our writers are MA or PHD holders.

How can I be sure that you have a specialized writer to work on my order?

We employ a variety of writers, editors and researchers. Most of them hold at least a Masters Degree and enjoy challenging assignments in their respective fields. Our employees work in the mode of selection – they choose the orders to work on themselves and we approve the best suitable writer from those who are interested to work on it. This way we can guarantee that your order is taken by a writer who is not only willing to work on your order, but is also proficient enough in your subject area.

Our Services

What are your services and pricing policy?

We offer custom writing, editing, proofreading and formatting services for students of all ages and majors including students pursuing their Bachelor’s, Master’s, Doctorate or a Professional degree. Our services consist of ten different urgency levels and three levels of professional writers.

8hours, 12hours, 24hours, 48hours, 3days, 4days, 5days, 7days, 10days, More than 10days

Can you help me with my essay, term paper or dissertation?

Yes, our company has a vast number of professional researchers, writers and editors in a wide variety of academic fields. We can write even the most difficult and unique essays. Our professional writers have years of writing experience and can write outstanding works for any academic level regardless of length, subject or style. High school, Bachelor’s, Master’s or PhD we have the experience you need.

Confidentiality, Security, Guarantees

Will I get my paper on time?

As a commitment to quality and excellence, we are striving hard to serve our best and provide our customers with the best service possible. We make sure every order meets your expectation and is completed within the deadline. However, please make sure that your order is correctly placed and all additional information needed for its completion is uploaded in time so that the writer had no obstacles to finish the paper within the deadline.

Can you assure me that my paper is plagiarism free?

Every order is checked by the most advanced anti-plagiarism software in the market to assure your assignment is 100% original. We have a zero tolerance policy for plagiarism. Any writer who is caught violating these terms will be terminated immediately

Do you offer guarantee for your services?

Our philosophy is to understand the needs of our clients and meet or exceed expectations. Many of our writers are current or former teachers and professors who have the knowledge and real life expertise. Not only do they understand what is expected from an academic standpoint, but they are assigned only to subjects of their exact experience. We take pride in what we do and we guarantee your satisfaction.

What if I am not happy with the paper?

We are here to make sure you receive the paper that is up to your requirements. Our qualified Support is here for you 24/7 and we will gladly assist you in any amendments. Therefore, if you are not fully satisfied with the paper, you can request a revision an unlimited number of times within 14 days after order completion free of charge. All you need to do is to press the Request Revision button in order details from your personal profile on the web site and fill in revision instructions box with your further requests. However, you need to make sure those correspond to your initial requirements. We value our Customers and believe it is our duty to make sure that you are fully satisfied with the service

Can I be confident in confidentiality and privacy of your services?

Your privacy and security are our highest priorities. Other companies trade and sell your personal information. We guarantee total confidentiality of your personal information and that your personal information will never be sold. Your details will not be disclosed under any circumstances. We respect and maintain the privacy of every customer.

General Questions

Can I get a discount?

Kindly go to the Discount page for more information . There you may check if you are eligible for any of our current discounts. You can also contact our Support Team for detailed instructions.

What are the advantages of your writing service?

Our company is committed to quality and excellence. We revamped our customer service system to provide you with the best service possible. You can now view and track your order status, upload instructions, research materials, and download your assignment 24 hours a day, 365 days a year. To ensure our quality we implemented a more rigorous hiring process for new writers and started a proprietary writer match system to match your orders with the best writer. Our target goal is to hire 10 qualified writers to join our team every month to accommodate growth, eliminate problems with orders, and improve paper quality. In addition to these new features we also offer you phone and chat support 24 hours a day!

How are you different from other essay writing companies?

Our writing service delivers the highest quality custom papers and we have the experienced professionals to back it up. We make every effort to be the leader in the industry and prove it by providing more than just quality service. We provide you with peace of mind. Do not be misled by sites of unknown origin who promise quality papers for very little money. Even the best online essay writers can’t write papers within an hour for meager pay. You can find other reasons here.

What is your refund policy?

We proudly offer you a 100% satisfaction guarantee. If you are not completely satisfied with your paper you can request a revision within 15 days (30 days for dissertations and thesis) and we will revise it FREE of charge until you are satisfied that your initial requirements were met. If you are not satisfied with the essay, you can request a refund in writing so long as it is no later than three days after your order was completed. In fact we have the highest percentage of satisfied clients in the industry. This shows our commitment to customer satisfaction. We take great pride in delivering you the highest quality service possible. Thank you for choosing MyCustomPaper.com

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We Guarantee

Why Us

  • We offer the most reliable services in the market
  • Provision of custom written material
  • UK, US, Canadian, Australian writers
  • Our services are available 24/7
  • 100% satisfaction